Question 1

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription with one click from your dashboard. You will retain full access until the end of the billing period.

Question 2

Which payment methods do you support?

Accepted Answer

We support all major credit cards via Stripe as well as PayPal. Payments are secured with SSL encryption.

Question 3

Do credits expire?

Accepted Answer

Purchased credit packs never expire - buy once and use them whenever you need. Subscription credits roll over to the next billing period if unused, so you never lose credits you've paid for.

Question 4

Do unused subscription credits roll over to the next period?

Accepted Answer

Yes! Unused subscription credits automatically roll over to your next billing cycle. This means you never lose credits you've paid for. Purchased credit packs never expire and can be used anytime.

Question 5

What's the difference between subscription credits and purchased credits?

Accepted Answer

Subscription credits come with your monthly/quarterly/yearly plan and roll over if unused. Purchased credits are one-time purchases that never expire and can be used alongside subscription credits. Both types work the same way when processing images.

Question 6

What's the difference between Basic and Pro plans?

Accepted Answer

Basic plans start at $9.90/month (50 credits/mo at the current $0.20/credit basis). Pro plans offer more credits per month plus priority processing. Credit counts for each period are shown on the pricing cards and match checkout. Both series support credit rollover.

Question 7

What is the refund policy?

Accepted Answer

Yes. We offer a 3-day refund guarantee (conditions apply). If you think you qualify, please review our refund policy page for the full terms or contact support and we will guide you through the process.

Question 8

Can I upgrade or downgrade later?

Accepted Answer

You can upgrade anytime within your series (Basic: monthly → quarterly → yearly, or Pro: monthly → quarterly → yearly) or upgrade from Basic to Pro. Downgrades require contacting support. Stripe upgrades use prorated billing so you pay only the difference for the remaining time. PayPal upgrades require creating a new subscription at the new plan price and re-authorizing payment. Upgrades take effect immediately.

Pricing & Plans

Basic Monthly

Basic Quarterly

Basic Yearly

Loved by financial institutions, government agencies, and businesses

Frequently asked questions

Start with a Free Trial

🎁 Invite Friends & Earn Credits

How it works:

Your Purchase is 100% Protected

🎁 Try Risk-Free

🔒 Secure Payment & Privacy

🎯 Flexible Options